UX Case Studies & Design Process

Behind every interface is a thoughtful process grounded in research, strategy, and human-centered design. From election systems to higher education platforms, these case studies show how usability research, accessibility standards, and iterative design come together to solve complex problems and create clear, intuitive, and trustworthy digital experiences.

Modernizing Enterprise Election Software

Led system-level UX governance across three regulated platforms—establishing a WCAG-aligned design foundation and delivering a full navigation and structural redesign.

Modernizing Universal Voting Systems

Led research and full architectural redesign of two certified touchscreen voting platforms—aligning navigation, layout, and accessibility with WCAG and VVSG 2.0 standards.

Graduate School Website Usability Testing

Led structured, moderated testing to validate navigation clarity and establish a scalable usability research framework prior to full site rollout.

Designing a Mobile Coverage Coordination App

A research-driven design sprint exploring information architecture, user flows, and mobile-first interface design under time constraints.